+995 591 503 444
TEAM
+995 591 503 444
+995 599 699 108
Michael Kerschbaumer
Managing Director, Hospitality Excellence Expert
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30 years Experience and Passion for Service and Hospitality.
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20 years of Strategic Planning and Leading.
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Several international diplomas in Hotel & Restaurant economy.
+ Huge Mystery Shopping experience.
TOP-management positions in the last 20 years as Food & Beverage Director, Operations Director and as General Manager in Marriott Hotels in Europe as well as in Kazakhstan, Armenia, Turkey and in Georgia.
Consulting Areas:
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Brand Positioning
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Business Strategy
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Preopening & Opening Support
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Market Research & SWOT analysis
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Reviewing & Creating Standards and Procedures
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Hospitality Trainings and Service Improvements
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Telephone Etiquette
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Mystery Shopping and Brand & Production Protection
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Head Hunting and Team Leadership
Countries:
Georgia,
Austria,
Turkey,
Germany,
Egypt,
Armenia & Kazakhstan
Anna Puchkova
Marketing & Digital Marketing Expert
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3 international diplomas in Strategic Management, Strategic & Operational Marketing, Advertising & Marketing.
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Hundreds of companies consulted (from startups to huge corporations), including Samsung, Rusal, Geocell, Palitra Holding, FinArtGroup, etc.
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More than 8000 trainees.
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Co-owner of the Facebook page dedicated to Georgia with more than 100 000 followers.
Consulting Areas:
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Business Development and Competitive Strategy
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Marketing and Comunication Strategy
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Customer-oriented Approach
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Building Brand Loyalty
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No Budget Marketing and Promotion
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Sales Fuel (B2B, B2C)
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New Product/Service Development
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On-line Communication Strategy and PR
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Effective Web-site + Social Media Marketing
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Corporate Social Responsibility
Countries:
Georgia,
Russia,
UK,
India,
Montenegro
Tamuna Kublashvili
Business Development and Projects Expert
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Almost 10 year experience in hospitality with international and local brands.
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Experience in E channel services
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Supporting Booking.com Netherlands office opening and operating in Georgia
Consulting Areas:
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Sales optimization
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E-channel strategies
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pricing
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Customer segmentation
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Pre and opening support
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Staff developement and training
Countries:
Georgia
+995 599 998 689
Rusa Lazashvili
Rooms Operation Expert
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More than 8 years of experience in Service and Hospitality Industry in Hotels and Resorts
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Highly experienced in Rooms Division and Hotel Operations
Consulting Areas:
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Administrative and Organization activities
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Managing Online Booking Channels & Channel Managers
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Preopening & Opening Support
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Reservations & Sales Support
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Staff development & training
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Service & Quality improvement strategies
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Developing Standards and their implementations
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Social Media Marketing & Market monitoring
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Organizing Events & Activities to create local Destinations
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Financial Support
Countries:
Georgia
+995 555 446 647
CONTACT US
Regus Business Center
Vazha Pshavela 71,
Tbilisi, Georgia
+995 591 503 444