How to Know if Your Hotel SEO Efforts are Working?
DOING YOUR OWN SEARCH ON GOOGLE WILL SIMPLY NOT GIVE YOU AN ACCURATE ANSWER. YOU MUST DISGUISE YOURSELF. Recently a hotel general manager...
Georgia’s Kumsishvili: Tourism and Export up by 28%
First Vice-Premier and Minister of Economy Dimitry Kumsishvili told International Monetary Fund (IMF) that tourism and Georgia's exports...
If You Prioritize Your 2018 Goals This Way, You'll Reach Every Single One of Them
I am obsessive about the goals I set. Each year, right around Thanksgiving, I start reflecting. I can't help it. Growing up in the...
How to Develop a Successful Hotel Concept
A hotel concept is much more than the design and physical layout of your hotel. It also encompasses the service you offer as a hotel...
STS: Satisfaction that Sells
Exclusive interview Michael Kerschbaumer is a hospitality professional who began his impressive 30-year career leading teams in the food...
"Hospitality Management and Guest Total Satisfaction" masterclass
Michael Kerschbaumer, the founder of "STS Hospitality Service Georgia" delivered an amazing masterclass in "Hospitality Management and...
When Guests Complain, Be All EARS!
Considering all of the many components of a positive guest experience during even just a 24 hour stay, and how many guests are in a hotel...
